Cancellation & Refunds

Artisans Print believes in customer care and helping its customers as much as possible, and has therefore a liberal cancellation policy.

 

How do I cancel an order on ArtisansPrint.com?

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.

If the cancellation is after your product has shipped:

-    If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.

 

Refund Policy:

Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.

 

Return Policy

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know & we’ll help you regarding the same.

 

If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at info@artisansprint.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you at no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

 

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement:

• Any product that exhibits physical damage to the box or to the product.

• Any product that is returned without all original packaging and accessories, including the retail box, protective packaging and support hardware, and all other items originally included with the product at the time of delivery.